VPNPTP collects two types of information:1) Information related to your account:
This information is collected in order to manage your VPNPTP subscription and includes your name, email address and payment information (we only accept paypal).2) Aggregated statistics of the applications and the VPN connection:
VPNPTP collects minimal information on usage to maintain excellent customer support and quality of service. The following section specifies in detail what information we collect. These statistics never include anything about what the user did with the VPN.
VPNPTP collects two types of information:
The main mission of VPNPTP is to keep your information private. Storage of information related to email and support forms.
VPNPTP maintains records of any correspondence, question, complaint or compliance that you give us through our Site or Services, along with our response. Depending on how you communicate with VPNPTP, we may collect your email address and any additional information you provide to us. Having complete correspondence records allows our staff to provide a better possible customer service experience.
For more information about support correspondence: support.vpnptp.com for emails and support tickets. When you communicate with us through these platforms, your correspondence records, your name and email address, are stored on your systems. The platform uses security practices.
VPNPTP uses the best physical security, procedures and technique of its relationship with offices and storage facilities to avoid any loss, use, unauthorized access, disclosure or modification of information. Access to user information is restricted to staff.
While we believe that these systems are robust, it is important to understand that no data security measure in the world can offer 100% protection.
The servers are hosted in data centers with strong security practices. None of these data centers require you to collect or store traffic data or personal information related to the use of VPN services. If any data center will request such data, the operations with said data center will immediately cease and we will find alternative options.
What is a cookie?
A cookie is a small text file that is used to store information about your visit to the Site. Cookies allow VPNPTP to optimize and improve the user experience to help you offer certain functionalities, such as the start of the session on the website and the configuration of the language. The cookies that are used may vary with time.
You are free to change your cookie preferences at any time. You can do this in the configuration panel of your browser. Depending on the browser and the device you use, you can control which cookies allow, which cookies you want to block in the future and eliminate cookies. For more information about this configuration, see the "help" section of your browser. Note that the VPNPTP site may not work as intended if you choose to disable cookies.
Third party cookies
VPNPTP uses third-party services such as Google Analytics and Adwords. The cookies of these services are used to collect data for statistical reports. For example, we can generate reports on the amount of time users spend on the Site and the number of users who visit a particular page.
VPNPTP is committed to the privacy of the user worldwide, and the practices that have been developed. The General Data Protection Regulation (GDPR) of the European Union (EU) obliges us to describe these specific practices for EU users.
You can access your rights under the GDPR to access, transfer, correct, delete or object to the processing of your personal information by contacting us at firstname.lastname@example.org